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Need to pay your bill, but can't log in?

Please note: this site was migrated to an upgraded platform on December 26, 2024.  If you created your account prior to December 26, 2024, you may need to sign up for a new account.

In addition, the following items will no longer be available or need to be re-created after you sign up for a new account:

If you have any questions, please reach out to one of the contacts listed below.

Questions about your balance, customer account, or other billing related issues?

Reach out directly to Calcasieu Waterworks District 8 to resolve issues of these types. Their hours are Monday through Friday between 8:00 AM to 12:00 PM and 1:00 PM to 4:30 PM (CT).

Problems with the site like unexpected error pages or other technical issues?

Reach out to Retail Lockbox Merchant Services, the owner and operator of this site. Their hours are Monday through Friday between 9:00 AM to 5:00 PM (PT).