Please note: this site was migrated to an upgraded platform on December 26, 2024. If you created your account prior to December 26, 2024, you may need to sign up again. Please Contact Us if you have any issues.
Once you’ve signed in, you can access your last 24 Statements, see your payment history, make online payments via credit card or your checking account and manage future payments. Payments made via this website should be submitted at least 2 days before the due date to avoid late penalties.
Payments can also be made over the phone by calling (530) 384-3719.
If you make a payment in error, you need to send an email to rwd2@totalnet.us to seek a refund. If a payment is returned for any reason, a returned payment fee will be added to your account. Self Pay credit card refunds will be processed within 7 days of service and are approved on a case by case basis.
If your payment is past due, paying online will not relinquish responsibility for any penalties, late fees or disconnect fees.